Patient Resources

Patient Satisfaction Survey

The physicians and staff at South Jersey Fertility Center strive to continually improve the care we give to our patients.  With that in mind, we ask that you complete this survey regarding your experience while going through an In Vitro Fertilization treatment cycle.  Your honest answers and comments will help us institute changes in our practice that will improve the quality of our care to you and our other patients.

Thank you.

Receptionist/Waiting Room
  1. Staff pleasant when greeting you
  2. Helpful in answering questions
  3. Waiting room cleanliness
Financial
  1. Staff helpful in understanding billing process and fees
  2. Staff accessible for questions
Examination/Ultrasound Rooms
  1. Cleanliness of rooms
  2. Appropriate temperature in room
Nursing care during office visits and IVF Procedure
  1. Friendliness of nurses
  2. Nurses concern for your comfort
  3. Information/instructions given you by nurses
  4. Competency of nurses (i.e. injections)
  5. Explanation of anesthesia at time of retrieval
  6. Opportunity to ask questions
  7. Discharge instruction after IVF retrieval
  8. Follow-up by nursing staff
Physicians during visits and IVF Procedure
  1. Friendliness of physician
  2. Opportunity to ask questions
  3. Explanation of what will be done
  4. Follow-up care
Privacy
  1. Staff respected your privacy while in the facility
  2. Physician respected your privacy while in the facility
During Retrieval Procedure
  1. Procedure started on time
  2. Level of comfort during procedure
  3. Level of comfort after procedure
  4. Staff helpful in explaining process
During Transfer Procedure
  1. Procedure started on time
  2. Level of comfort during procedure
  3. Level of comfort after procedure
  4. Staff helpful in explaining process
Facility
  1. Cleanliness of facility
  2. Availability of parking
  3. Décor of facility
  4. Attentiveness to Spouse/Partner during IVF procedure
  5. Assistance with departure after IVF retrieval
Additional Comments Welcomed:
Verification
 

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Marlton
400 Lippincott Drive, Suite 130
Marlton, NJ 08053
Phone 856-596-2233
Fax 856-596-2411
Atlanticare Life Center
2500 English Creek Avenue #225
Egg Harbor Twp, NJ 08234
Phone 609-813-2192
Fax 609-813-2303
Harbor Pavilions
570 Egg Harbor Road, #B4
Sewell, NJ 08080
Phone 856-218-8863
Fax 856-218-4651
Mullica Hill
155 Bridgeton Pike, Suite B
Mullica Hill, NJ 08062
Phone 856-223-1750
Fax 856-223-1044